The course aims to show the relationships between the operational processing of information to provide goods and services and the derivation of management information from these operational data. To illustrate these relationships, Peter presents important types of Information Systems from a technical point of view and Manuela presents the adequate management control methods.

Typical functionalities are derived from business processes and their potential implementation in IT systems is shown. Methods to analyse the data generated in these systems are presented as well as their integration in the processes to manage a company.

The importance to establish a close connection between operational processes and the Information Systems to derive information for management decisions is stressed.

The lecture covers the following content:

  • Fundamentals of information and Information Systems
  • The company as a system of various sub-systems
  • Fundamentals of cost accounting
  • Cost classification, typical cost behaviour, methods of cost allocation, relevant costs for decision making
  • Cost-benefit analysis of Information Systems
  • Evaluation models (hedonic wage model, BSC, market response models)
  • Design and typical functionalities of ERP-systems
  • Design and typical functionalities of MIS
  • Investment decisions, considering IT related factors
  • Optimal production program, Break-even analysis
  • Budgeting
  • Design and typical functionalities of Supply Chain Management Systems
  • Make-or-buy, ABC-Analysis, order planning, cash-to-cash cycle
  • Fundamentals of Electronic Markets
  • Potential advantages and possible business models
  • Product Lifecycle Management
  • Activity Based Costing
  • Target Costing
  • Lifecycle Costing/Total Cost of Ownership

Learning outcomes

By the end of this course students should:

  • have an holistic view of an enterprise
  • see the dependencies of operational data and management information
  • know the relations beetween different divisions of an organisation
  • know basics on different kinds of business information systems
  • know basics on modern methods of controlling
  • know the connection beetween controlling-systems and operational IT-systems
Number of credit hours per week 4
Course eligibility Compulsory
Presence of students On-campus and on-line