The Department of Management is home to the study of management and organisations at LSE.
The study of management is above all concerned with developing and using knowledge to invent practical solutions to problems spanning organisations, their enterprises, and their transitions.
The department is committed to advancing the frontiers of the study of management, through its social-science based research, collaboration across the entire LSE, and its engagement with enterprises, organisations, and leaders throughout the world.
We aspire to use knowledge in pursuit of both organisational success and social betterment by cultivating our students’ talents for both inventive problem-solving and practitioner learning, at all points along their educational and professional careers.
The Masters in Management of Information Systems and Digital Innovation (MISDI) studies digital innovation in business and government across the world. The internet and mobile technologies are changing drastically the ways we create and share information and open opportunities for new business models, new forms of governance, and new ways for public engagement. This MSc prepares students for leadership roles in the shaping of digital innovation and in the management of the business and social transformation that such innovation unleashes. It is an intellectually rigorous, innovative, inter-disciplinary programme that integrates established knowledge on the development and management of information systems with the critical study of emerging domains of digital innovation, such as cloud computing, social networking, and mobile technologies.
The course provides a detailed consideration of the key elements of the concept of informational privacy, the open data movement and transparency. These topics lie at the intersection of diverse contemporary issues including, public sector reform, human rights, digital ecosystems and social networking, and the global and national regulation of business. The course content is international in focus, and reviews contemporary issues arising from new technologies, new policies of governments, new practices and business models in the private sector. Topics include personal privacy and identity systems; motivations for information sharing and transparency and its potential for driving beneficial change; transformations in the management of government information and processing practices; the technological and regulatory challenges faced by public sector and business; the protection of sensitive personal data including medical and financial information; data-mining in the context of national security and anti-terrorism policies; communications surveillance policies; behavioural studies of privacy attitudes and the evolution of trust and consent in online environments. The course enables students to develop their understanding of the challenges presented by new informational regimes, their regulatory development and emerging governance structures.
The aim of the dissertation is for students to pursue an independent piece of research within the field of information systems. The dissertation is a quantitative or qualitative investigation in the field. It may be either a theoretical or empirical piece of research. Students must obtain the approval of their advisor before embarking on any research. The course 'Study Skills and Research Methods' provides background material on undertaking dissertation work.
This course explores the principal issues faced by healthcare policy makers and healthcare organizations as they plan for and implement substantial healthcare information systems and infrastructures – a field increasingly referred to as eHealth. The course considers systems oriented towards administrative and clinical activities. The course is organised as follows: A survey of the history of computer-based systems in healthcare and some comparison with other sectors. The evolution and current state of information systems in primary and secondary care with international comparisons. The goal of an electronic patient record and national information infrastructures for health. Patient-centred health care and new patient roles. Assessing the transformative potential of health information systems. Shaping strategy and policy to deliver new digital systems and support infrastructures. Issues of systems implementation. Selected application domains including electronic prescribing and medicines management, telehealth and telecare. Issues of evaluation and the building of an evidence base.
The course focuses on global sourcing strategies and practices of corporations and government agencies. It examines these in Europe, Americas and Asia Pacific in the context of increasing globalization of organizational intent, capabilities and sources of service supply. The course provides an understanding of how international business is pursued, convergence and differences across organizations and countries, business strategies and 'fit' with IT governance and sourcing approaches, and how sourcing of business and IT services is managed, focusing especially on outsourcing and offshoring decisions and implementation.
The main focus of this course is to examine contemporary global strategies and management practices of corporations and government agencies across the world. In the context of Ghemawat calls 'semi-globalization' we examine how to analyse corporate and business strategies, competitiveness, and how organizations set up and manage structures, processes, human resources, and technologies to deliver on their objectives. Following through on this theme and context the course focuses more specifically on the social, managerial and political issues involved in the introduction and operation of information and communications technologies in organisations. The course analyses critically the opportunities and risks attached to the development and utilisation of information and communications technologies in contemporary organisations. The aim is to educate and inform future managers about strategy, management and information systems in the context of increasing globalization, and to establish the key choices and practices impacting on organizational and individual performance. Case studies are used to demonstrate the key issues. Topics covered include: Global strategic management; corporate and business level strategies; industry competition; competing through resources and capabilities; value creation; management functions, IS strategy and sourcing; IS projects, risk management and organisational change; role and governance of the IS function; IT-enabled business process (re)design;
Digital government and digital public sector services are the result of the widespread adoption of ICTs, Web processes and social media in public sector organisation - which cumulatively transform and may ‘producize’ the nature of public services delivered to citizens. This course covers the recent and likely-future major organizational and technology change processes in the government sector. Core topics include: the distinctive aspects of the public administration context for technology-enabled innovation; digital government and public sector reform; public sector ICT innovation and public value creation; the the use of ICTs to streamline public services as part of wider business process changes; measuring and growing productivity via digital changes; ‘digital by default’ services and social media in government; and next-generation shifts to EDGE (Essentially Digital GovernancE).
The course aims to give the students theoretical and practical insights into the key issues informing the design of contemporary information technology (IT). The course relates the diversity of contemporary IT developments to organisational innovation and emphasises the increased complexity of this challenge with ubiquitous and pervasive technologies affording intimate everyday experiences relying on digitisation and convergence of device functionality, data, content, systems, services and infrastructures. This complexity, which has emerged within the past couple of decades both offer possibilities for innovation, but also significant risks. Mobile and ubiquitous IT will feature as an illustrative example of IT innovation throughout. Throughout the course small groups of students will describe an existing complex real-life set of services and suggest design improvements, sensitised by theoretical elements from the course. Subsequently, each individual group member will write a reflective essay based on the group discussions. Topics addressed will be: Digital infrastructure innovation; Digital platform strategies; Designing technology affordance diversity; Understanding technology performances; Individual interaction intimacy; Amplified teams; The technological organisation; Global crowd innovation with IT; Global technology innovation tussles; Business innovation with information technology. The weekly seminars will consist of presentations and discussions offering students opportunity to critically reflect on theoretical and pragmatic
- The course provides students with a practical and theoretical insight into the processes and practices of developing contemporary Information Systems. The course reflects the diversity of contemporary information systems contexts; discussing how we should manage the development of complex Internet enabled systems and services. The course focuses on new technologies and practices including cloud and grid computing, open-source development, Software as a Service, Web2.0 mashups, mobile and ubiquitous information technology, technology to support knowledge work, innovating customer relationship management, mediating mutual adjustment and mass-scale mediated communities. The changing architectures of information systems towards an Internet based cloud are key themes of the course. Attention is however also given to the development of traditional ERP and information management systems which remain important in enterprises. Particular attention is given to problem structuring and problem design issues within such complex settings using Soft Systems Methodology and the Unified Modeling Language as a toolkit. Agile methods form a core part of the teaching, with Extreme Programming, Rapid Application Development and Internet-speed development contrasted with development formalism such as the Rational Unified Model and Capability Maturity Models. To ensure that students gain practical experience we include a two-week intensive "bootcamp" group project in which outside
The course explores the theoretical foundations for the study of organizational and social innovation and the particular role of information systems in such change. It integrates concepts and perspectives of innovation from a range of disciplines. In completing this course students should be able to draw critically from existing theories in order to address issues of technology-based innovation, organizational change and information systems management. The lectures cover literature related to three broad themes: innovation and organizational change; information technology and organizational change; and information technology innovation and socio-economic change. For each of these themes we identify and discuss relevant theoretical concepts and perspectives. The discussion of theories is structured in terms of technical/rational and socially embedded approaches.
The course discusses managerial, economics and innovation aspects of online business. History and foundations of online business are introduced to discuss the managerial challenges of the different e-business practices: Business-to-consumer (B2C) and Business-to-business (B2B) systems; e-marketing; intermediation; e-procurement; and IT in supply chain management. Economic theories, such as transaction costs and principal agent, are used to discuss the impact of e-business on market structure and organisation. The course introduces practical and management aspects of the impact of diverse technologies on interorganisational relationships, new organisational forms, such as networked organisations, and electronic markets. Strategies for e-business innovation including web 2.0 and similar developments are also discussed.
The course provides an overview of the theories and models associated with the diffusion of the internet, media convergence and the development of large cross-corporate communication infrastructures. An essential aim of the course is to advance the understanding of the background developments against which information has increasingly emerged as carrier of new economic ventures and a crucial means for developing new organizational and business offerings. The course also aims to provide an account of alternative models of producing and distributing services (for example, open source software, wikipedia) that do not any more need to rely on the mediating role which markets have normally assumed. These models both contrast and complement market-mediated ventures.
This un-credited course provides students with both a broader context for the study of information systems as well as the essential skills relevant to the MISDI programme. Various views of the changing nature and environment of information technology. Research and study skills, team working and other practical skills. Guidance for the dissertation. Seminars by various visiting speakers from academia and industry who discuss a wide range of issues relevant to contemporary information systems.