This MOOC, authored by Marlon Dumas, Marcello La Rosa, Jan Mendling and Hajo Reijers, introduces the discipline of Business Process Management (BPM) by working through each phase of the business process lifecycle. It covers mainstream techniques and tools for process identiﬁcation, discovery, analysis, improvement, automation and monitoring. It also shows how to apply these techniques and tools to a range of examples and case studies that show the power of BPM in practice. An optional verified exam will lead to a certificate of achievement issued by Queensland University of Technology.
In addition to lectures, interactive tasks, quizzes and an optional project, the course will feature special appearances by Michael Rosemann talking about innovation and strategic alignment of BPM, Anne Rozinat introducing the Disco process mining tool and Wil van der Aalst reflecting on the status and directions of process mining.
Participants will also have the opportunity to practice their skills hands-on using Signavio (for process modeling), Bizagi (for automation) and Disco (process mining). Access to these tools will be offered to all course participants during the course.
The MOOC is divided into three parts:
- Part 1 – “Process identification and discovery”: 10 October to 6 November 2016
- Part 2 – “Process analysis and redesign”: 21 November to 18 December 2016
- Part 3 – “Process implementation and monitoring”: 16 January to 12 February 2017
Registration is free. Follow the links above to register to each part separately.
Recommended use for teaching
Can be used in flipper classroom settings in undergraduate and postgraduate courses on business process management, process modeling, process analysis and improvement, information systems.