This course aims to:
Introduce students to the foundations of global information technology (IT) and knowledge management (KM) consulting;
Prepare students to take on practical consulting assignments related to the development of global IT and global KM;
Ensure that students are familiar with current methodological tools and techniques appropriate to IT and KM consulting;
Provide the skills to bridge the gap between clients and consultants, with particular focus on communication and problem diagnosis.
Demonstrate the ability to negotiate simple but innovative contracts for global IT and KM consulting.
Demonstrate the ability to develop creative and consumable solutions for global IT and KM consulting based on the methodological and practical issues discussed in class.
Evaluate the progress and outcomes of global IT and KM consulting implementations.