Management Information Systems, UCD Michael Smurfit Graduate Business School

Blackrock, Co. Dublin, Ireland
Information Systems


University College Dublin has its origins in the mid-nineteenth century under the leadership of the renowned educationalist John Henry Cardinal Newman. Since its foundation in 1854, the University has flourished and made a unique and substantial contribution to the creation of modern Ireland, based on successful engagement with Irish society on every level and across every sphere of activity.

The UCD College of Business is Ireland’s leading Business School and research centre, and has been delivering business education in Ireland for over 100 years. It comprises of UCD Lochlann Quinn School of Business (undergraduate), UCD Michael Smurfit Graduate Business School, UCD Smurfit Executive Development and UCD Centre for Distance Learning.

The Management Information Systems (MIS) group was established in 1979 as a research and teaching group within the College of Business. Research activities of members of the Management Information Systems Group are organized within two centres, which reflect a dual thematic focus:

  • UCD's Centre for Business Analytics CBA
  • UCD's Centre for Innovation, Technology & Organisation CITO

Master Programs

MSc Digital Innovation

The Digital Innovation programme facilitates the development of capabilities attuned to the management of software development, information systems deployment and operations, organisational change mediated by ICT, and innovation whether within organisational contexts or directed towards wider markets. We bring technologists together with entrepreneurs and people with business understanding to foster development of sophisticated understandings of the issues of tools/technology for people in organisations, organisational ecosystems and society at large.

Our goal is to nurture ICT aware analysts and managers with a knowledge-base that prepares them to be influential, thoughtful and effective in shaping the transformation of the businesses, organisations and institutions of Ireland resulting from the rollout of ICT.

Government agencies and employers indicate continuing concerns about the scarcity of ICT related skills. Business oriented IT and digital business degrees remain highly relevant to the skills demand of industry in Ireland and internationally. The Digital Innovation programme uniquely addresses ICT innovation by focusing on innovation/organisational factors in high-tech product management. This contrasts with offerings in other Universities that tend to emphasise skills in a particular technology niche. 

Audience: A unique feature of the programme is that is aimed at both young graduates and experienced managers and professionals. Programme delivery is designed for people in employment to complete on a part-time basis over two years or for full-time students to complete in one year. 

Strengths: The programme draws on the unique knowledge, skills, and experience of members of UCD Michael Smurfit Graduate Business School's CITO research centre (Centre for Innovation, Technology and Organisation) and the Centre for Business Analytics (CBA) in the MIS subject area (Management Information Systems).

Scholarships: A limited number of merit and needs based scholarships are available under the overall UCD Michael Smurfit Graduate Business School scholarship programme.


MSc Digital Innovation

Block seminar

Changing Business Processes

This module examines the essential nature of business processes and the complex interactions between process, technology, people and organisation. This understanding is essential to bring about successful process change. We will look at how to apply some of the documented approaches to business change projects such as modelling approaches which provide analytical frameworks for understanding business processes and flows.


Cultural and Political Perspectives on Managing Technology and Change:

While there is a widespread acceptance that human, social and organisational issues typically tend to be more intractable and challenging than the technical, in the context of managing ICT-enabled organisational change (IS innovation), mainstream approaches to the management of IS are often ill-equipped to address these. This module will draw on social, organisational and political perspectives to provide managers with powerful, sophisticated and practical approaches to understanding and managing processes of IS innovation.


Design, Development, Creativity

The course focuses on techniques and processes used for managing design and development to deliver value. We cover current issues of the management of software production ranging from traditional sequential engineering approaches through to agile and lean methods. We consider how lifecycles and methodologies are employed to balance the tension between requirements for orderly production and the need to respond to change. We study management techniques, practices, lifecycles and frameworks for development projects. The course integrates these diverse concepts and theories of software development in order translate them into personal, team, and management practices.

Block seminar

Economics of Information Technology and Digital Markets

The main goal of this course is to develop an understanding of the economic features of information technology and digital markets. The course will also present some of the seminal Economics papers related to information and technology. You should be able to apply principles covered in this subject to real-life cases and to analyse the effects of information on economic transactions, the effect of networks and technological platforms and the implications of pricing and bundling of information goods.

Block seminar

Games and Play in a Digital World.

This course provides both a theoretical foundation and practical knowledge for aspiring designers, entrepreneurs, managers, and industry specialists to employ game thinking, game theories and gamification; to interpret and design engaging innovations. You study the philosophy and theories of games and play, apply principles from game design and the field termed gamification. Concepts from cultural theory on play, game thinking, traditional game theory, and gamification will be employed to develop game-like features for service design, and engagement for general use. This is a Masters level class, although no prior learning or experience is required students will be expected to perform the following at a high standard: read and assimilate theory and literature; structure research questions for self-directed learning; identify and obtain additional literature and readings; analyse, synthesise and write; learn and apply game development techniques. Students will create, generate, and develop their own ideas to prototype level using storyboards, mock-ups, paper prototyping or a digital platform of their own choice.    

Block seminar

Global Information Systems 

This module will provide managers with a mature practice-based understanding of this emerging landscape, with a view to shaping organisational innovation in creative ways. Through a variety of case-studies, particular emphasis will be placed on the role of such technologies in processes of communication, knowledge creation/sharing, and learning; processes of surveillance and organisational control; and, in the emergence of new, widely distributed modes of organising work and collaborative production.


Implementing Digital Projects

This module addresses above challenges covering the following topics:

  • Digital Project Planning, Initiation and “Building a Business Case”
  • Digital Project Scope and Human Resource (HR) Planning
  • Digital Project Time, Cost, Quality and Risk Management
  • Digital Project Execution and Control
  • Designing and implementing sustainable social media projects
  • Digital Project Implementation “in action”: Case Studies
  • Implementing digital projects as part of an partially distributed team (PDT) project

Knowledge, ICT & Organisation

This module will provide managers with a mature and actionable understanding of this emerging landscape, with a view to shaping organisational innovation in creative ways. Particular emphasis will be placed on the role of such technologies in processes of communication, knowledge creation/sharing, and learning; processes of surveillance and organisational control; and, in the emergence of new, distributed modes of organising work and collaborative production.


Managing Strategy and Innovation in a Digital Era

In the digital era, a rapidly and radically evolving technological landscape has triggered a dramatic increase in the rate and intensity of organisational innovation and change. This affects both the manner in which value is created and captured by firms and affects firms’ capacity to create and maintain sustainable competitive advantages.


Minor Thesis - Industry / Research Project

The thesis research project is an optional capstone to the program which allows students to apply knowledge and skills from other modules to research and analyse real business innovations with ICT, either through direct engagement with industry or through research drawing on secondary sources. The project is undertaken individually or in pairs and involves supervised self-directed research, data collection, data analysis and production of a final report written in the style of a conference submission or journal article. 

Block seminar

The future of business, politics, culture, and war will be determined by information security technologies. The twentieth century was de- termined by machine power, free speech, and democratic politics, but new technologies and emerging social realities paint our future darkly. Ours is the Encrypted Information Society, Dr. Quinn DuPont explores this innovative business sector and argues that a few key breakthrough technologies, and complex social changes, rewrote history and we didn’t even notice.

This module questions accepted conventions: that the Internet is for good and is free and open, or ever was. The module also explores new ideas unique to our Encrypted Information Society, including: decentralized autonomous organizations, micro-transactions, self- sovereign identities, and encryption capitalism.


Outsourcing and Offshoring

This module introduces the language and knowledge to better understand the diverse range of global sourcing options, the attendant opportunities and challenges, and approaches to addressing these in practice. Themes covered include:

  • On-going relationship development;
  • The formulation of sourcing contracts and service level agreements
  • Relationship governance structures and practices
  • Risk management and resilience
  • Balancing in-house and outsourced capabilities
  • The facilitation of effective communication and learning in context of cultural diversity and distributed work
  • The use of ICT
  • Identifying and addressing emerging relationship problems.

Skills for Research Enquiry

The aim of this module is to help students to develop an understanding of good research practice in management studies. Specifically, students will learn about the broad philosophy of social science research as applied in management and technology studies, different kinds of research strategies and designs, and the processes of conducting and evaluating research outputs. The emphasis will be on developing skills in the areas of design of research studies and, importantly, in the evaluation of research outputs and their associated knowledge claims.



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