Manuel Mora is a full-time Professor-Researcher and Coordinator of the CONACYT-PNPC MSc on IT program in the Information Systems Department at the Autonomous University of Aguascalientes (UAA), Mexico. Dr. Mora holds a B.S. in Computer Systems Engineering (1984) and an M.Sc. in Computer Sciences (Artificial Intelligence area, 1989) from Monterrey Tech (ITESM), and an Eng.D. in Engineering (Systems Engineering area, 2003) from the National Autonomous University of Mexico (UNAM). He has published over 90 research papers in international top conferences, research books, and refereed journals listed in JCRs such as IEEE-TSMC, European Journal of Operational Research, Int. Journal of Information Management, Engineering Management, Int. J. of Information Technology and Decision Making, Information Technology for Development, Int. J. in Software Engineering and Knowledge Engineering, and Computer Standards & Interface. Dr. Mora is a senior member of ACM (since 2008), of IEEE SMC Society, of INCOSE, and of the Mexican National Research System at Level I, and serves in the ERB of several international journals indexed by Emergent Source Citation Index focused on decision-making support systems (DMSS) and IT services systems. Dr. Mora has co-edited also four international research books in the topics of DMSS, IT services and Research Methods for prestigious academic publishers like Springer and IGI.