I am an Associate Professor at the University of São Paulo (USP), Brazil, with the School of Arts, Sciences and Humanities (EACH). At EACH-USP, I serve in the Bachelor Undergraduate Program in Information Systems (BSI) and in the MSc and PhD Graduate Program in Information Systems (PPgSI). I acted as the coordinator of PPgSI of EACH-USP from 2014 to 2018. Currently, I am a guest researcher at the Vrij University Amsterdam, The Netherlands, working with process mining. I am B.Sc. in Computer Science at the State University of Maringá, Brazil (1999); M.Eng. in Electrical Engineering at the State University of Campinas, Brazil (2002); Ph.D. in Computer Science at the State University of Campinas, Brazil (2007); and Qualified-Associate Professor in Information Technology at the University of São Paulo, Brazil (2014). I am a Green Belt certified in the quality improvement program Six Sigma at Motorola (2007). I worked in software development industry: as a software testing specialist at CPqD, Campinas, Brazil (2001-2006), and as a R&D specialist at Motorola, Jaguariuna, Brazil (2006-2008). I was the general chair of CBSoft 2011 (2nd Brazilian Conference on Software: Theory and Practice), which included four well-established symposia: SBES, SBLP, SBMF and SBCARS; the general chair of SBSI 2012 (8th Brazilian Symposium on Information Systems); and the program chair of SBCARS 2012 (6th Brazilian Symposium on Software Components, Architectures and Reuse).