Telfer School of Management

Ottawa, Ontario, Canada
Information Systems, Management Sciences and Quantitative Methods, Technology and Innovation, E-Commerce, Business Intelligence


The world is changing. And so is the world of business. At the Telfer School of Management at the University of Ottawa, we’ve understood that what matters goes beyond what you can count. We strive to maintain a network of high-quality connections - and what matters to us is to put you at the centre of everything. Engagement with our stakeholders provides the basis for innovation at Telfer. Innovation in our programs and research creates world-class impact in our communities. Impact enables us to achieve our school’s mission. 

Bachelor Programs

Business Technology Management (BTM) is offered as a major option in the Bachelor of Commerce (BCom) program at the Telfer School of Management at the University of Ottawa. The objective of this option is to equip program graduates with the ability to lead and support the strategic use of information and communication technologies (ICTs) and the digital transformation of organizations. Graduates of our BTM option are typically employed in roles that bridge the gap between business and information technologies by helping solve business problems, develop business strategies, and improve organizational processes and performance by using technology-based solutions.

Our BTM option is highly aligned with the mandate and objectives of BTM programs as defined by the Information Technology Association of Canada (ITAC), and collectively, our courses cover all ITAC BTM competency areas and learning outcomes. As a result, graduates from our BTM option are able to pursue various certification paths to acquire the BTM Associate or BTM Professional designations from ITAC. We are also currently in the process of obtaining ITAC program accreditation for our BTM program.

The courses in our program provide a comprehensive coverage of topics with an aim to help students develop competencies including the following: studying business problem through various skills including systems thinking, and quantitative analysis; analyzing business processes; evaluating new technologies in terms of strengths, weaknesses, and business relevance; effectively planning, managing and leading business technology projects; creating implementation and business change management plans; and evaluating the effectiveness, appropriateness and usability of an implemented information systems.

Sample Course Titles in the BTM Program Option:

  • Systems Analysis, Development, and Performance
  • Business Data Mining
  • Emerging Topics in Management Information Systems
  • Digital Enterprise Systems and Strategies
  • Management and Implementation of Web Technologies in Organizations 

Examples of Recent BTM Graduate Job Titles:

  • Business Performance Management Consultant
  • Business Systems Analyst
  • Business Technology Analyst
  • Enterprise Information Management Associate
  • Human Resources Information Systems Analyst
  • Information Management Consultant
  • Junior Project Manager
  • Management Consulting Analyst
  • Records & Information Management Associate

Examples of Employers of BTM Graduates:

  • Accenture
  • BDO
  • Canada Revenue Agency
  • Department of National Defence
  • Deloitte
  • Employment & Social Development Canada
  • Export Development Canada
  • Klipfolio
  • Nokia
  • Pythian

Analytics is about transforming data into evidence-based action.  Most companies are awash in data but have limited expertise on using these data to their best advantage.  The need for Business Analytics occurs across all areas of business from Finance to Marketing to Human Resource Management and is only going to grow as companies undergo a digital transformation.  

Accordingly, the growth in the demand for specialists in Business Analytics, Data Sciences, Data Engineers is close to exponential. In order to meet market demands and prepare specialists  in Business Analytics from different business backgrounds, our option allows students to take the Business Analytics option along with any of our other options (Finance, marketing, organizational behaviour, etc.) so as to get the necessary foundation in a field that is growing increasingly important.

Cotre topics covered by our Business Analytics courses:

  • Introduction to descriptive analytics
  • Introduction to prescriptive analytics
  • Introduction to predictive analytics
  • Simulation
  • Optimization
  • Forecasting
  • Application of Business Analytics in the student's chosen field (e.g., marketing, human resources, finance, organizational behaviour, etc.)


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